If you have enquiries about our products, or questions about your application, our friendly customer service team is here to help you.
Email:
customerservice@firstsave.co.uk
Phone:
0345 601 2211
Please note: we are working a little differently in these challenging times to keep our staff safe. This means that our call centre resource is reduced, and there maybe longer waiting times to speak to an agent.
| Sun | Mon | Tue | Wed | Thu | Fri | Sat |
| Closed | 9am - 5pm |
9am - 5pm |
9am - 5pm |
9am - 5pm |
9am - 5pm |
Closed |
Please note: our customer service team will not be available on bank holidays.
Post:
Freepost RTLL - RGSU - SRRR,
FirstSave,
P.O. Box 1195,
Newcastle Upon Tyne,
NE99 1DE
Please note, our older style cream envelopes with reference 'RRJZ-SLBR-LGYG' in the top left hand corner are now defunct and should no longer be used.